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Terms & Conditions
Definition of our terminology as used within this document:

1. A 'Project' is any work undertaken or service provided by Samtechs for the Client on their request and as described in our confirmation order email to that Client.

2. A 'Client' is a person, persons, business or organisation using any of the services provided by Website Facility.

3. 'Live Mode' means the date the website is available on the Client’s chosen domain.

4. 'Domain' is the website address as specified by the Client.

5. 'Open Source Software' is software made freely available to anyone under the GNU General Public License (GPL).

6. 'Hosting' is a yearly cost to keep a client’s website activated online.

7. 'Content' is both text and images that the Client requires on the website.

8. 'mb' stands for megabytes and is a measure of storage space.

Samtechs Terms & Conditions

1. The contract between Samtechs and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.

2. The works to be carried out shall be as set out in the Samtechs confirmation order email.

3. Email will be the method of contact with regard to all communication. Although Samtechs can be contacted by telephone, we will use email as our method of communication and therefore it is the Client's responsibility to inform us of any change in email address so we always have up to date email contact details. Samtechs cannot be held liable in any way relating to communication issues if we are not supplied with a valid email address. Samtechs will acknowledge all emails within 3 working days.

4. Samtechs shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.

5. It is important for the Client to keep in contact with Samtechs throughout the entire Project. If a Client does not make contact for 1 week we will 3 attempts to contact the client by email using the email address specified when the client went ahead. If we do not receive a response to these contact attempts the Project may be terminated.

6. Where images used on the website have been purchased by Samtechs on behalf of the Client, these images are strictly for use on the website only. Samtechs is not liable for misuse of these images by the Client or any other person’s copying, altering or distributing the images to individuals or other organisations. Where as the pictures downloaded from any search engine can be changed at anytime.

7. Samtechs will host the website if the Client requires us to do so and on receipt of full payment of our Hosting fees. In doing so, Samtechs will endeavour to provide a reliable and professional service to the Client at all times but does not guarantee that the website hosting will be available at all times, especially in the event of a technical failure beyond our control. All hosting plans must be carried out for a minimum of 12 months.

8. Samtechs cannot be held responsible for anything adversely affecting the Client's business operation, sales, or profitability that might be claimed is a result of a service offered by Samtechs.

9. Where asked to provide search engine optimisation for a Client, Samtechs does not guarantee any specific placement or high ranking on search engines.

10. Samtechs will provide the Client with an expected completion date for the Project (live on the internet) if requested. Samtechs will endeavour to meet any given deadline, but does not guarantee and is not bound in any way to complete the Project by this date. The expected completion date provided by any employee of Samtechs is purely an estimate.

11. It is the Client’s responsibility to check with Samtechs whether Open Source Software is being used or not.

12. Advance payments should be submitted as first installment so that ur designers start developing your project. Any advance payment submitted will not be refunded.

13. Samtechs owns all design and code of the website until final payment has been received. Once final payment is received, the Client will then own the design and code of the website, unless Open Source Software is used. Images will have been purchased by Samtechs for the Client, unless the images have been supplied by the Client.

14. All images displayed on the Client's website will only be used after authorisation by the Client, and are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or Samtechs, they will be the sole responsibility of the Client.

15. Domain names will be registered by Samtechs and also registered to the Samtechs current address. Although the Domain names are registered to Samtechs. The Client is the legal owner of the Domain and if they request to have details changed or the Domain transferred elsewhere, Samtechs will do this within a reasonable timeframe.

16. It is the responsibility of the Client to renew their Domain names when due. If a Domain name expires, Samtechs cannot be held liable for this. However, Samtechs will make reasonable effort to contact the Client regarding Domain renewal.

17. When a Client renews Hosting with Samtechs, this also includes Domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the Hosting package. If the Client does not renew the Hosting, their Domain name could be made available to the public for purchase and Samtechs cannot be held liable for this.

18. Renewal of Hosting is due on a yearly basis. The date of renewal will be annually from the date the website was made live. The Hosting will not be renewed if Samtechs cannot contact the Client or the Client requests Samtechs not to host this site.

19. The Hosting renewal charge must be received within 3 days of the Hosting expiry date. Samtechs reserves the right to deactivate any website where the Hosting has expired and the Client has not paid the renewal charge. There will be an administration fee set by Samtechs for reactivating the website/Hosting.

20. If the Client does not use Samtechs Hosting services, then the management and hosting of the Domain name are the full responsibility of the Client.

21. Samtechs will provide yearly based hosting package for the clients.

22. Samtechs has no control of, or responsibility for, the content of Clients’ websites. In no way does the textual or image based content of our Clients’ web sites constitute Samtechs endorsement or approval of the website or of the material contained within the website. Samtechs has not verified any of the materials, images or information contained within our Clients’ websites and is not responsible for the content or performance of these sites or for the Clients’ transactions with them. Samtechs provides links or references to our Clients’ websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but does not guarantee or warrant that such links will point to the intended Client’s site at all times. Some images are taken from search engines that are free of cost. The images which are provided by the clients are the copyrighted and can never be used without the prior permission of the owner.

23. Samtechs is not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a Client's website. The Client is solely responsible for any information or files relating to its website. Any data that is given by the cleints, if copied from any website or any other copyrighted resource will be the responsibility of the clients. Clients will be responsible for providing us the data which is harmful, involved in terrorism, targetting any religion, cast, culture, gender and any other (against rules and regulations)

24. If a Domain name is purchased by the Client through a company other than Samtechs, the Client has full responsibility for making sure that the Domain name is renewed when due. Samtechs will not renew the Domain name when annual Hosting renewal is due if the Domain name is purchased through a company other than Samtechs.

25. Samtechs makes no claims that the contents of this website may be lawfully viewed or downloaded outside the UK, US, Canada, UAE, and ASIA. Access to this website by certain persons or in certain countries may not be legal. If this website is accessed from outside of the United Kingdom, it is done at the visitor’s own risk and the visitor is responsible for compliance with the relevant laws of the visitor’s jurisdiction. The terms and conditions of this website are governed by the laws of England and Wales. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of England. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.

26. Samtechs reserves the right to charge a 30% deposit in order to proceed with a Client’s project.

27. Samtechs reserves the right to freeze any other service held within our company if an outstanding debt is owed. During the 'freeze' period, any other work carried out by Samtechs may be frozen and any domains or hosting accounts held by Samtechs for the client may not be transferred or removed untill the outstanding debt is settled.

28. Samtechs reserves the right to refuse work that we consider to be of an inappropriate nature. If the project has begun, and the client has not been clear about the content, the client will not be refunded any deposit paid.

29. Please note that when purchasing a service, you are obliged to pay for that service. Consequently if you do pay for the service, we will seek to recover any outstanding payments due to us by other means, including by taking appropriate legal action or debt recovery services.

30. Should a Client wish to move Hosting away from Samtechs or transfer a Domain name away from Samtechs, a £70 admin charge will be issued, which must be paid before the transfer takes place.